This Fee Policy sets out how General Standards charges for its work, and is in addition to the Standard Terms.
Prices are confirmed in Quotes.
If you are unsure about a Fee, you should contact email@example.com to confirm.
General Standards publishes its Standard Prices for most of its services. This is a fixed-fee with set inclusions and processes. This is also the scope of work for any Capped Fee.
Standard Prices usually include:
Where any of the inclusions changes, the Standard Price may vary.
For example, if a contract has more than 2 parties, or there a 2 parties signing the same type of document with the Company.
Standard Prices are also based on performing the work quickly in a defined process and timespan:
Where the client changes any of the processes change, work done outside of the process may be separately charged.
For example, if feedback on a document is not received for several weeks, the amendments may be charged on a time cost basis.
We will let you know if a Standard Price changes, or if there are any additional charges due to changes to the inclusions or processes, before you incur those charges.
Consultations are discussion-based bookings, whether performed online, on-phone or in-person.
Fixed Fee Services
Fixed Fees are invoiced upfront, and payable before commencement of the Work Window.
A Work Window for a Fixed Fee Matter is not confirmed until payment is received. General Standards may cancel or reschedule a Work Window if payment is not received within 2 business days prior to the scheduled Work Window.
Where you don't provide feedback in a timely manner under a Fixed Fee matter, General Standards may require you to provide feedback with 5 days, which if not provided shall end the Fixed Fee. General Standards may refund the Fees paid for any item in a Fixed Fee Matter that has not commenced, however all work on items commenced will be considered paid in full.
Capped Fees are time cost matter where the Client pays the lesser of the time cost charges or the the Standard Price.
The Capped Fee only applies to the usual inclusions and processes of the Standard Price. Any work in excess to the inclusions, or outside of the process, will also be charged at the Standard Rates but not included in the Capped Fees. We will let you know if work attracts extra charges before you incur the costs.
All work on Capped Fee Matters are billed twice per month, on 7 day terms. We will bill any part of the Capped Fee, irrespective of the status of the Matter, up the Capped Fee (after which we may not send further invoices).
Standard Client Rates
A Standard Client is a Client that isn't a Retainer Client or a Private Client.
Generally, Private Clients will access our Standard Contracts and Services at our Standard Prices, and they can instruct us to perform work at our Standard Rates.
Retainer Client Rates
A Retainer Client is a Client that has signed up for the Standard Retainer.
Retainer Clients generally receive a 5% discount on our Standard Rates, which increases the amount of work that will be done on a Capped Fee. The Standard Price is not reduced by 5% as this would diminish the amount of work included.
Where a Retainer Client instruct us to perform Legal Services (usually small jobs that don't have a Standard Price) we will do so and charge at our Standard Rates.